Concessions International
  • Home
  • About
    • Values & Mission
    • History
    • Management Team
    • Our Affiliates
    • Blog
    • Chef Spotlight
    • CI Video Gallery
  • Locations
  • Community
  • Careers
  • Contact Us
Logo
  • 566 Wells Street SW Atlanta, GA 30312
  • contactus@cintl.com

Food For Thought

Outgoing CI CEO, Donata Russell Ross, and incoming CI CEO, Nikki Tinsley Harland.
September 10, 2025

Concessions International, LLC Announces CEO Transition: Donata Russell Ross to Retire, Nikki Tinsley Harland Appointed as Successor

  • By CINTL
  • Press Releases
  • 0 comments

ATLANTA — (Sept. 10, 2025) — Concessions International, LLC, today announced that Donata Russell Ross, who has been with the company for 42 years and has led it as the Chief Executive Officer since 2013, will retire on October 6, 2025. The CEO search committee, which included Russell Ross’ brothers, Michael B. Russell and H. Jerome Russell, the children of the late co-founder Herman J. Russell, unanimously chose Nikki Tinsley Harland, a seasoned industry leader in the travel retail industry sector, as the company’s next CEO. She will assume the role effective Oct. 6, 2025.


During Russell Ross’s tenure, CI increased airport presence, added national brands, increased women and minority business participation, and successfully managed the company through COVID-19 in airport environments across the country and in the Virgin Islands. Russell Ross will continue to serve as the Chair of the Board of H. J. Russell & Company and will be available to Tinsley Harland throughout the transition, which is expected to be complete by the end of Q1 2026.

Nikki Tinsley Harland
Photo : Nikki Tinsley Harland

“We couldn’t have found a more perfect candidate to be my successor,” said Russell Ross. “With her Atlanta roots, knowledge of the industry, leadership skills, innovative spirit, and proven track record, she is the ideal person to lead CI into the future and take CI to the next level.”

Nikki brings 12 years of leadership experience in the travel retail industry, most recently serving as the Chief Operating Officer at Paradies Lagardère. Throughout her career, she has been recognized for her ability to drive growth, foster innovation, and lead with integrity. She was most notably the 2024 Airport Experience News (AXN) Woman of the Year, and Russell Ross is the 2025 AXN Woman of the Year.

“I am excited to join Concessions International as CEO and build upon the incredible foundation and legacy established by those who came before me, and particularly by Donata, who has served as an industry role model for so many of us,” said Tinsley Harland. “I look forward to working with the talented team at CI to deliver excellence and innovation in our industry. I know for sure that we will continue to take CI to the next level, ensuring that it delivers strong results and is one of the best places to work.”

Russell Ross added, “It has been the privilege of my career to lead CI, and I have every confidence in Nikki and in the bright future ahead for the company.”

About Concessions International, LLC

Built on a foundation of integrity, hard work, respect, and an unparalleled legacy of serving excellence, family-owned and operated Concessions International, LLC (CI) offers 45 years of exceptional experiences and proven food and beverage concessions performance in some of the busiest airports across the United States and in the Virgin Islands. As a dynamic food and beverage operator, we serve more than 30 national, regional, and proprietary brands, including quick-service, casual dining, bars, delis, snacks, and café concessions at nearly 40 locations in eight airports. Visit www.cintl.com for more information about CI.

MEDIA CONTACT:

Betsy Helgager Hughes

BLH Consulting, Inc. on behalf of Concessions International

betsy@blhconsulting.net; 404-771-9793

  • Category:
  • Press Releases

Leave a Comment Cancel Reply

Your email address will not be published.*

Recent Posts

  • Concessions International, LLC Announces CEO Transition: Donata Russell Ross to Retire, Nikki Tinsley Harland Appointed as Successor
  • Concessions International, LLC Achieves Official LEED Certification Status
  • CINTL, LLC Led the Formation of SEA’s Food Partners to create the Company’s Largest Single Location
  • Building Atlanta: The Story of Herman J. Russell” Documentary Premiers on ATL PBA
  • Concessions International Bringing Salty’s to Sea-Tac for Taste of the Region Event

Recent Comments

No comments to show.

Archives

  • September 2025
  • December 2023
  • April 2023
  • February 2020
  • October 2019
  • July 2019
  • January 2019
  • October 2018
  • September 2018
  • May 2018
  • April 2018
  • February 2018
  • January 2018
  • November 2017
  • October 2016
  • September 2016
  • April 2016

Categories

  • Europe Permit
  • Press Releases
  • Uncategorized

Quick Links

  • Home
  • Who We Are
  • Values & Mission
  • Management Team
  • Contact Us
  • Join Our Team

(©) 2021 Concessions International. All Rights Reserved. | Designed By: Vette Marketing & BLH Consulting, Inc.

  • Home
  • Privacy Policy
  • Site Map

Partner With Us

Loading

We remain fresh in our approach and innovative in the ways we look at running our business. In the unique and fast-paced airport environment in which we operate, we continuously look for innovative ways to improve our operations and guest experiences. We always strive to set ourselves apart from the competition and lead the way, mixing proven techniques and guest services practices and innovative new approaches to delivering excellence.

Dedicated to Making Ordinary Airport Service Extraordinary

We provide training to our team members intended to create a superior guest experience. This training is what has helped CI retain its employees. The training focuses on the unique elements common to business practices within the airport food and beverage industry. They receive new hire orientation and on-boarding along with position-specific training for their job function during the first two weeks of employment.

We deploy industry-leading technology without losing the personal touch. From menu QR codes to being able to have guests pay at the table, the technology we choose improves our efficiencies in the back of the house in an effort enhance our customer-facing experiences in this unique, fast-paced environment.

Our in-house design team focuses on creating fresh, inviting new looks with great functionality. From aesthetics and traffic flow to environmental sustainability in mind, we consider every detail to ensure that not only the service and experience is exceptional, but that the space is especially welcoming.

At CI, we believe being responsible business citizens means being responsible to the environment we share with the rest of the world, including our employees, partners and traveling passengers. Here are a few sustainability elements we focus on when opening or renovating a concept

Water Conservation

Not only to save money, but to preserve this precious resource, through water efficient fixtures and fittings, pre-rinse valves, ice makers and dishwashers.

Recycling

Incorporate systems to reduce, reuse, recycling waste to energy.

Energy

Reduce energy demand through processes related to energy usage and efficiency. Encourage efficient practices without sacrificing quality of service to our customers through lighting by using low energy heat lighting, HVAC by using variable speed kitchen fans for exhaust, decreased process load requirements through ENERGY STAR kitchen equipment, computers and POS systems.

Materials

Build with materials that are safe for our employees and guests and have recycled content of at least 10-20%, thereby reducing impacts resulting from extraction and processing of virgin materials.

Impact

Purchase building materials and products that are extracted and manufactured within the region in which we build, thereby supporting the use of indigenous resources and reducing the environmental impacts resulting from transportation.

greening-atl

CI was awarded the GreeningATL “Footprint and Community Impact Award” for being a leader in cutting down on emissions in the local Atlanta area for our operation at Atlanta Hartsfield-Jackson International Airport by subsidizing the purchase of their transit cards, which encourages transit use and reduces greenhouse gas emissions.