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Food For Thought

September 25, 2018

CINTL & H&H Hospitality Bring Shake Shack to Hartsfield International Airport

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Concessions International in Partnership with H&H Hospitality Bring Shake Shack to Hartsfield-Jackson Atlanta International Airport

        <medium>September 2018</medium>
        <p>Concessions International (CI) and Shake Shack (NYSE: SHAK) are excited to announce the opening of Shake Shack on Sept. 25, in 
            Hartsfield-Jackson Atlanta International Airport, Concourse A near Gate 28.  The long-awaited Shake Shack is
            a joint venture between CI and H&amp;H Hospitality, an Atlanta Airport Concessions Disadvantaged Business Enterprise (ACDBE).</p>


        <p>Shake Shack is a critically acclaimed, modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics - ever), frozen custard, crinkle cut fries, and more. A fun and lively community gathering place with widespread appeal, Shake Shack has earned a cult-like following around the world. Shake Shack opened its first Atlanta location
            in Buckhead in 2014 and its second location in Perimeter Mall in 2016.</p>


        <p>“Shake Shack couldn’t be more excited to touch down in the world’s busiest airport,” said Michael Kark, Shake Shack’s Vice President of Global Licensing. “This marks an important step in our travel venue growth,
            and we’re delighted to bring together even more passengers from around the globe for a ShackBurger.”</p>


        <p>A grand opening is planned for October and will include a ribbon cutting ceremony with CI’s CEO Donata Russell Ross, Randy Hazelton, CEO of H&amp;H Hospitality and city of Atlanta and airport officials.
            Travelers will be able to enjoy delicious Shake Shack samples, live music, and giveaways.</p>


        <p>“The Shake Shack brand is world famous and a great addition to serve the global travelers coming through Hartsfield-Jackson,” says Donata Russell Ross, CI’s Chief Executive Officer.  “We look forward to working with the entire
            Shake Shack team as we open this new location in Atlanta.”</p>
        <p>According to Randy Hazelton, CEO of H&amp;H Hospitality, “COO, Kevin Holt and I are absolutely thrilled to bring a best-in-class brand to a best-in-class airport.” </p>

        <h4>About Shake Shack</h4>
        <p>Shake Shack (NYSE: SHAK) is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), spun-fresh frozen custard, crinkle cut fries, craft beer and wine and more. With its fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community gathering place with widespread appeal. Shake Shack’s mission is to Stand for Something Good®, from its premium ingredients and caring hiring practices to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 180 locations in 25 U.S. States and the District of Columbia, including more 
            than 70 international locations across London, Hong Kong, Istanbul, Dubai, Tokyo, Moscow, Seoul and more.</p>
        <h4>About H&amp;H Hospitality, Inc.</h4>
        <p>H&amp;H Hospitality is an Atlanta-based airport concessions disadvantaged business enterprise (ACDBE). Founded in 2008 by Hampton University graduates Kevin Holt and Randy Hazelton, H&amp;H Hospitality has grown from its inception into a full-service, multi-brand, multi-unit comprehensive restaurant company.  It manages and operates multiple food and beverage locations
            and is highly recognized within the airport restaurant industry</p>

        <h4>About Concessions International, LLC</h4>
        <p>Atlanta-based Concessions International, LLC, founded in 1979, is a dynamic food and beverage concessionaire with operations in eight airports. The company's portfolio includes franchised, licensed and proprietary concepts, including casual dining, quick service, snack, deli and bar and grill. The company is a franchisee of major national brands including Starbucks, Chick-fil-A, Fresh To Order and Einstein Bros. Bagels. Visit <a href="https://www.cintl.com/">www.cintl.com</a> for more information. Follow us on Facebook at <a href="https://www.facebook.com/concessionsinternational">Facebook.com/airportconcessions</a>, Twitter <a href="https://twitter.com/ConcessionsIntl">@ConcessionsIntl</a> and Instagram <a href="https://www.instagram.com/concessionsinternational/">@airportconcessionsintl</a>. </p>
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We remain fresh in our approach and innovative in the ways we look at running our business. In the unique and fast-paced airport environment in which we operate, we continuously look for innovative ways to improve our operations and guest experiences. We always strive to set ourselves apart from the competition and lead the way, mixing proven techniques and guest services practices and innovative new approaches to delivering excellence.

Dedicated to Making Ordinary Airport Service Extraordinary

We provide training to our team members intended to create a superior guest experience. This training is what has helped CI retain its employees. The training focuses on the unique elements common to business practices within the airport food and beverage industry. They receive new hire orientation and on-boarding along with position-specific training for their job function during the first two weeks of employment.

We deploy industry-leading technology without losing the personal touch. From menu QR codes to being able to have guests pay at the table, the technology we choose improves our efficiencies in the back of the house in an effort enhance our customer-facing experiences in this unique, fast-paced environment.

Our in-house design team focuses on creating fresh, inviting new looks with great functionality. From aesthetics and traffic flow to environmental sustainability in mind, we consider every detail to ensure that not only the service and experience is exceptional, but that the space is especially welcoming.

At CI, we believe being responsible business citizens means being responsible to the environment we share with the rest of the world, including our employees, partners and traveling passengers. Here are a few sustainability elements we focus on when opening or renovating a concept

Water Conservation

Not only to save money, but to preserve this precious resource, through water efficient fixtures and fittings, pre-rinse valves, ice makers and dishwashers.

Recycling

Incorporate systems to reduce, reuse, recycling waste to energy.

Energy

Reduce energy demand through processes related to energy usage and efficiency. Encourage efficient practices without sacrificing quality of service to our customers through lighting by using low energy heat lighting, HVAC by using variable speed kitchen fans for exhaust, decreased process load requirements through ENERGY STAR kitchen equipment, computers and POS systems.

Materials

Build with materials that are safe for our employees and guests and have recycled content of at least 10-20%, thereby reducing impacts resulting from extraction and processing of virgin materials.

Impact

Purchase building materials and products that are extracted and manufactured within the region in which we build, thereby supporting the use of indigenous resources and reducing the environmental impacts resulting from transportation.

greening-atl

CI was awarded the GreeningATL “Footprint and Community Impact Award” for being a leader in cutting down on emissions in the local Atlanta area for our operation at Atlanta Hartsfield-Jackson International Airport by subsidizing the purchase of their transit cards, which encourages transit use and reduces greenhouse gas emissions.