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Food For Thought

January 14, 2019

Concessions International and Shake Shack Host Grand Opening For Dallas Fort Worth International Airport Location

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Concessions International and Shake Shack Host Grand Opening For Dallas Fort Worth International Airport Location

New location to serve Shack Breakfast

NEW YORK, NY—January 14, 2019

Concessions International (CI) and Shake Shack (NYSE: SHAK) are excited to announce the grand opening of Shake Shack at Dallas Fort Worth International Airport’s (DFW) Terminal C near Gate C7. Shake Shack is operated by Concessions International (CI) in partnership with Southwest Minority Financial Group (SMFG) and H&H; Hospitality. The restaurant will be open daily from 5 a.m. to 10 p.m. and serve Shake Shack classics as well as the Shake Shack breakfast menu.

Concessions International (CI) and Shake Shack (NYSE: SHAK) are excited to announce the grand opening of Shake Shack at Dallas Fort Worth International Airport’s (DFW) Terminal C near Gate C7. Shake Shack is operated by Concessions International (CI) in partnership with Southwest Minority Financial Group (SMFG) and H&H; Hospitality. The restaurant will be open daily from 5 a.m. to 10 p.m. and serve Shake Shack classics as well as the Shake Shack breakfast menu.

Shake Shack is a critically acclaimed, modern day “roadside” burger stand known for its 100 percent all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), frozen custard, crinkle cut fries, and more. The DFW Airport menu will also feature Shake Shack’s signature breakfast sandwiches: Sausage, Egg N’ Cheese; Bacon, Egg N’ Cheese and Egg N’ Cheese. All three sandwiches consist of griddled-fresh cage-free eggs, served with American cheese on a toasted potato bun. The sausage breakfast sandwich is topped with all-natural Shack pork sausage and the bacon sandwich is topped with all-natural Applewood smoked bacon.

Along with the breakfast sandwiches, a selection of coffee from Stumptown Coffee Roasters is being served. Get a wake-up call with Shack drip coffee, brewed with an exclusive Stumptown Shack blend, or cool down with a Stumptown Cold Brew. Shake Shack’s classic menu is also available.

“We’re excited to kick off 2019 with the opening of our DFW Shack at one of the busiest airports in the world,” said Michael Kark, Shake Shack’s Vice President of Global Licensing. “We’re continually humbled by the support our Texas fans have shown us and we look forward to deepening that connection with the opening of the DFW Shack, whether we are welcoming you home or sending you on your way.”

“DFW is proud to be the first airport in Texas to offer Shake Shack to customers, providing another world-famous brand in our busiest terminal, Terminal C.” said Zenola Campbell, Vice President of Concessions International for DFW Airport. “We continually look for partners who understand what it means to provide a unique customer experience, and Shake Shack is a great fit for DFW and our nearly 70 million customers.”

“Shake Shack is beloved by not just Americans but burger fans around the world,” says Donata Russell Ross, CEO of Concessions International. “We are delighted to continue Concession International’s growth in the Dallas Fort Worth International Airport as Shake Shack joins our other DFW ventures, including Drew Pearson Sports 88, Genghis Grill and Einstein Bagels.”

Shake Shack opened its first Dallas location, Uptown, in 2016 and locations in Plano and Preston Royal in 2017. Just before the DFW Airport Shack opening, Shake Shack opened additional locations in Southlake and Las Colinas.

About Shake Shack

Shake Shack is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), spun-fresh frozen custard, crinkle cut fries, craft beer and wine and more. With its fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community gathering place with widespread appeal. Shake Shack’s mission is to Stand for Something Good®, from its premium ingredients and caring hiring practices to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 200 locations in 26 U.S. States and the District of Columbia, including more than 70 international locations across London, Hong Kong, Istanbul, Dubai, Tokyo, Moscow, Seoul and more.

About Concessions International, LLC

Atlanta-based Concessions International, LLC, founded in 1979, is a dynamic food and beverage concessionaire with operations in eight airports. The company’s portfolio includes franchised, licensed and proprietary concepts, including casual dining, quick service, snack, deli and bar and grill. The company is a franchisee of major national brands including Starbucks, Chick-fil-A, Fresh To Order and Einstein Bros. Bagels. Visit www.cintl.com for more information. Follow us on Facebook at Facebook.com/airportconcessions, Twitter @ConcessionsIntl and Instagram @airportconcessionsintl.

About Southwest Minority Financial Group, Inc.

Southwest Minority Financial Group Inc. (dba Dickey’s BBQ DFW) operates quick service restaurant locations in Terminals C and E “satellite” of the Dallas Fort Worth International Airport and Dallas Love Field. Our company has been a leader in airport concessions since acquiring the Dickey’s Barbecue franchises in 2006.  SMFG was chosen as one of DFW Airport’s “Best Eateries.” SMFG Inc. owns and operates its own commissary in Grand Prairie, Texas which supports its airport locations. Our commissary gives us the flexibility to accommodate any restaurant or catering need. The management team of SMFG Inc. has an extensive background in food preparation, food service and business management. Due to the company’s vast airport experience, strong managerial and financial leadership Southwest Minority Financial Group Inc. has become a highly respected and highly sought after ACBDE certified joint venture candidate.

About H&H; Hospitality, Inc.

H&H; Hospitality is an Atlanta-based airport concessions disadvantaged business enterprise (ACDBE). Founded in 2008 by Hampton University graduates Kevin Holt and Randy Hazelton, H&H; Hospitality has grown from its inception into a full-service, multi-brand, multi-unit comprehensive restaurant company.  It manages and operates multiple food and beverage locations and is highly recognized within the airport restaurant industry.

Photos available: HERE

Learn more at: shakeshack.com | facebook.com/shakeshack | Twitter @shakeshack | Instagram @shakeshack

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We remain fresh in our approach and innovative in the ways we look at running our business. In the unique and fast-paced airport environment in which we operate, we continuously look for innovative ways to improve our operations and guest experiences. We always strive to set ourselves apart from the competition and lead the way, mixing proven techniques and guest services practices and innovative new approaches to delivering excellence.

Dedicated to Making Ordinary Airport Service Extraordinary

We provide training to our team members intended to create a superior guest experience. This training is what has helped CI retain its employees. The training focuses on the unique elements common to business practices within the airport food and beverage industry. They receive new hire orientation and on-boarding along with position-specific training for their job function during the first two weeks of employment.

We deploy industry-leading technology without losing the personal touch. From menu QR codes to being able to have guests pay at the table, the technology we choose improves our efficiencies in the back of the house in an effort enhance our customer-facing experiences in this unique, fast-paced environment.

Our in-house design team focuses on creating fresh, inviting new looks with great functionality. From aesthetics and traffic flow to environmental sustainability in mind, we consider every detail to ensure that not only the service and experience is exceptional, but that the space is especially welcoming.

At CI, we believe being responsible business citizens means being responsible to the environment we share with the rest of the world, including our employees, partners and traveling passengers. Here are a few sustainability elements we focus on when opening or renovating a concept

Water Conservation

Not only to save money, but to preserve this precious resource, through water efficient fixtures and fittings, pre-rinse valves, ice makers and dishwashers.

Recycling

Incorporate systems to reduce, reuse, recycling waste to energy.

Energy

Reduce energy demand through processes related to energy usage and efficiency. Encourage efficient practices without sacrificing quality of service to our customers through lighting by using low energy heat lighting, HVAC by using variable speed kitchen fans for exhaust, decreased process load requirements through ENERGY STAR kitchen equipment, computers and POS systems.

Materials

Build with materials that are safe for our employees and guests and have recycled content of at least 10-20%, thereby reducing impacts resulting from extraction and processing of virgin materials.

Impact

Purchase building materials and products that are extracted and manufactured within the region in which we build, thereby supporting the use of indigenous resources and reducing the environmental impacts resulting from transportation.

greening-atl

CI was awarded the GreeningATL “Footprint and Community Impact Award” for being a leader in cutting down on emissions in the local Atlanta area for our operation at Atlanta Hartsfield-Jackson International Airport by subsidizing the purchase of their transit cards, which encourages transit use and reduces greenhouse gas emissions.